Terms of service

Terms of Service

Welcome to Night Owl Design Co. These Terms of Service (“Terms”) apply to all purchases and use of our website, products, and services. By shopping with us, you agree to these Terms. Please read carefully.

1. General Information

  • Night Owl Design Co. (“we,” “our,” “us”) is a small, independent business offering creative products and services.

  • We reserve the right to update these Terms at any time. Updates will take effect immediately upon posting on our site.

2. Online Store Terms

  • You must be at least 18 years old (or have parent/guardian permission) to purchase from our store.

  • You agree not to use our products for unlawful purposes or to violate any laws in your jurisdiction.

3. Products & Services

  • We do our best to display colors, images, and descriptions accurately. However, we cannot guarantee your screen’s display reflects the exact product.

  • Custom or personalized design services are final sale and cannot be refunded.

4. Payment & Billing

  • We accept major credit cards and other payment methods listed at checkout.

  • You agree to provide accurate payment and account information.

  • We reserve the right to refuse or cancel any order if fraud or misuse is suspected.

5. Shipping & Delivery

  • Orders are processed according to timelines listed at checkout.

  • Shipping costs and estimated delivery times are provided during checkout.

  • We are not responsible for delays caused by carriers, customs, or unforeseen circumstances.

6. Returns & Exchanges

Our Return Policy (linked separately) outlines how returns, exchanges, refunds, and store credit are handled. Please review it before making a purchase.

7. Intellectual Property

  • All designs, graphics, and content created by Night Owl Design Co. are protected by copyright and intellectual property laws.

  • You may not copy, reproduce, or resell our designs without written permission.

8. Limitation of Liability

  • Night Owl Design Co. is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.

  • Our total liability shall not exceed the purchase price of the product in question.

9. Governing Law

These Terms are governed by the laws of Washington State, USA, without regard to conflict of law principles.

10. Contact Information

Questions about the Terms of Service should be sent to nightowldesignco2023@gmail.com.